Dual Pixel Media Pty Ltd (“we,” “our,” “us”) is committed to protecting the privacy of our clients, customers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address.

• Business Information: Company name, position, and related details for our business services.

• Usage Information: Data about how you interact with our website and services (e.g., IP address, browser type, cookies, pages viewed).

• Media Content: Photos, videos, or branding assets shared with us as part of your project.

• Payment Information: Billing details and payment method information (processed through secure third-party payment providers).

2. How We Use Your Information

We use your information to:

• Provide and deliver services, including photography, videography, and content creation.

• Communicate with you about projects, promotions, updates, and services.

• Personalize your experience with tailored content and recommendations.

• Process payments and manage your accounts.

• Maintain the security and functionality of our website and services.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist with services like payment processing, hosting, and analytics.

• Business Partners: With your consent, for co-branded projects or promotions.

• Legal and Regulatory Authorities: As required by law or to protect our legal rights.

4. Data Retention

We retain your personal information for as long as necessary to provide services or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.

• Request a copy of your data or restrict its processing.

To exercise these rights, contact us at [insert contact email].

7. Security

We use industry-standard measures to protect your information. However, no method of online transmission is 100% secure.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Dual Pixel Media Pty Ltd

Melbourne, Victoria

Email: business@dualpixel.com.au

Phone: 0406 515 104

By using our services, you agree to this Privacy Policy.